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| RUSS AUTO CARE |
OUR MISSION
TESTIMONIALS
Below you will find comments from some of our customers about our service. |
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OUR MISSION |
| RUSS AUTO CARE |
Our staff will keep up the tradition of honesty, fairness and maintain the mechanical knowledge with experience in the automotive repair service. |
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FREE 55 point check |
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click her for FREE 55 point check details |
TESTIMONIALS
Original correspondence available for viewing at our shop |
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Linda R.:
Dear Nicole, Randy, and Patti,
Thank you so much for helping
us with our '07 Kia Rondo. I am new to the area, and
found your website on the Internet. When I called
Randy answered, after listening to my car woes, he
said that I could the Rondo down and he would look
at it when he had time that day!!!
Randy even offered a ride back
home to our house in Bellevue after I brought the
car down.
You were able to quickly
diagnose what the Rondo needed (new brakes)!!!!
Thank you for the prompt information call regarding
price I appreciated all the communication and kind
understanding, since we were not expecting any
problems on our Rondo with 33,000 miles!!!
We will continue our
relationship with you for our Rondo, and my Subaru
forester , also. Thank you for you outstanding
service!!!!
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Nikki B.
Dear Russ Auto,
I just wanted to Thank You for
all your kindness and help when my exhaust pipe
broke on june 10th. I appreciate the way you worked
me in and so kindly visited with me while I waited!!
I also apperciate your very fair price! Thank you so
Much!!! God bless you all,
Nikki B.
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Joe K.:
Russ Auto Care has been my mechanic of choice for my two vehicles. Randy and his team have been very responsive when scheduling appointments and handling emergency services whenever I've called. The pricing for services has been reasonable and I have been very satisfied with the results. |
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Ed C. Avalon PA:
At one point our family had four cars, all being serviced at Russ's...
Randy and his crew have always been very accommodating making
every effort to get the car in quickly anddiagnose the problem.
There were times that the car was just too old to spend what it
would
have cost to fix it. Randy will tell you, rather than take your money.
There is no BS at Russ's.
They change a part...they'll show you the old part and
what the problem was.
To me... I like ad trust Randy... besides Russ Auto is local shop and
I like to know thepeople working on my cars...
My family's safety is at stake and Randy and the
entire crewat Russ's take that very seriously.
They can fix just about anything
for a fair price and do the job right...can't ask for more than that. |
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Terri B. Emsworth, PA
I had to write to tell you how pleased I am with the level of service
I received from your shop.
I was recommended to you by a friend because the auto mechanic
I used for over 20 years closed up shop to retire. needless to say,
I was skeptical that I would be able to find another place
to do business with who would act in fairness.
I am from the generation that has the stereo-type
belief which warns to 'watch out for used car salesmen
and auto mechanics'. They will rip you off every time.
I am so happy to have found you! You have banished that belief!
When I first called and spoke to your Office Manager, Nicole, I had a sense
that I might be in the right place. Her knowledge of car repairs and
her patience to answer all my questions in a polite fashion made me feel at ease.
Having decided to bring my vehicle to your shop, you proceeded to find
and fix the problem that perplexed others I sought for help.
I later discovered through a little research,
I decided to do, that the price you charged to do the repair was more
than fair; actually, you could have charged more than you did
and still fallen within the 'fairness' boundaries.
I consider you folks my new mechanics!
Nicole just called to tell me that my 2001 vehicle is ready to be picked up.
You guys inspected it for me and all it needed was two light bulbs.
(I'm sure you are aware that you could have found a little something else
that 'needed' done to pass inspection.
After all, the vehicle is 7 years old and
I was pretty much expecting to hear some 'bad' news
of what it might need to pass.) But you didn't.
Which brings me to my point exactly and the reason
I decided to write you.
I have found a shop that not only does quality work but is very conveniently located, employees people who know what they're taking about, conveys information in a polite way, and who are HONEST AND DO NOT OVERCHARGE even when you could easily do so. A shop of integrity! How blessed can I get!
I will recommend you to anyone and everyone. You are certainly worthy of such a referral. May God bless your business abundantly!
Many thanks to all of you at Russ Auto Care! |
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Valued car owner we now offer computer reflashing